Last updated: 4 November 2026
We want you to be completely comfortable with your order. Because our products are used on or taken into the body, returns are accepted only for a defective delivery, as set out below.
When you can return
- The product arrived damaged, leaking or tampered with.
- You received the wrong product or a missing item.
Please contact us within 3 days of delivery with your order number and clear photos or a short unboxing video. Opened or used products that are not defective cannot be returned.
How it works
- Email redbeastindia@gmail.com or message us on WhatsApp at +91 60069 31091 with your order number and photos.
- We review your request and confirm a replacement or refund.
- If a pickup is needed, we arrange it. Please keep the product and packaging ready.
Refunds
- Prepaid orders are refunded to the original payment method once the return is approved.
- Cash on delivery orders are refunded by bank transfer or UPI to the account you share with us.
- Shipping fees are refunded only when the error was ours.
Cancellations
You can cancel an order before it is dispatched by contacting us. Once shipped, it cannot be cancelled.
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